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Urgent! B2B After-Sales Technical Support Specialist - English speaking Position in Budapest - Randstad Hungary

B2B After Sales Technical Support Specialist English speaking



Job description

What we offer:




  • Competitive salary and benefit package 




  • Supportive working environment




  • Training support 




  • Long-term career opportunity



Picture URL

Organisation/Department


Our business partner is looking for English speaking After-Sales Technical Support Specialists to join their team.
If you have experience in customer support, enjoy working in a dynamic and fast-paced environment, have strong communication and problem-solving skills, this could be the perfect opportunity for you!

Job description


In this role, you'll be the go-to contact for the clients' dealers and service partners across Europe.


You will:



  • Provide expert technical support to dealers and service partners via phone, email, and ticketing systems.

  • Troubleshoot technical issues, track spare parts, and manage the logistics of exceptional shipments.

  • Manage cases from initial contact to resolution, ensuring all issues are resolved.

  • Collaborate with internal teams (including warranty, logistics, and finance).

  • Assist in translating training materials and delivering both remote and on-site training sessions for partners.

  • Support reporting efforts, data reconciliation, and periodic financial settlements.

  • Uphold the highest standards of compliance, data security, and customer satisfaction.

Requirements



  • Previous experience in Technical Support or similar field is an advantage but we also welcome entry-level candidates

  • Fluent or native English knowledge

  • Customer-first mindset with strong communication and organizational skills

  • Great problem-solving skills and technical thinking

  • Basic understanding of IT

  • Team spirit, accountability, and a structured work style

  • Willingness to work in shifts


Information


For further information please apply!


Required Skill Profession

Computer Occupations



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