Urgent! Customer Experience Agent/Associate Job Opening In Budapest – Now Hiring Maersk
Customer Experience Agent based in Budapest
Join Maersk, a global leader in integrated logistics.
With over a century of industry leadership, we are now expanding our capabilities to become a truly end-to-end logistics service provider.
Innovation and transformation are at the heart of this journey, and we’re redefining what’s possible in global trade—setting new standards for efficiency, sustainability, and customer experience.
By joining our team, you’ll be empowered to simplify complex logistics processes and deliver intelligent, customer-friendly solutions.
This isn’t just about the role you play in our business—it’s about the impact you can make in the world.
Let’s create a better tomorrow, together.
What We Offer
A global career with growth opportunities and international mobility.
Industry-leading talent development and internal training programs.
Flexible workplace policy
Excellent benefits, including a competitive pension scheme and health insurance.
Top-tier parental leave policy, recognized as one of the best in the industry.
A diverse, inclusive, and collaborative work environment.
Your Responsibilities
Manage and monitor end-to-end FCL ocean shipments (import/export, customs, land transportation).
Coordinate with stakeholders to ensure smooth shipment flow.
Resolve customer queries and maintain proactive communication.
Ensure timely and accurate documentation.
Follow SOPs/IOPs and identify process improvements.
Participate in client calls to support seamless operations.
Provide a value add to the customers through effective business solutions by having good business knowledge / process understanding.
Participate in organizing webinars for new customers.
What We’re Looking For
Eagerness to learn and grow in logistics— basic Logistics/supply chain knowledge (fresh graduates welcome).
Comfortable working with online systems and digital tools.
Fluent in Hungarian and English; other languages are a plus.
Strong communication and presentation skills; not afraid to speak with customers and stakeholders or represent the team.
Proactive mindset—you bring ideas, challenge the status quo, and think outside the box.
Passionate, curious, and open to taking on new challenges and projects beyond daily tasks.
A team player with a customer-centric and solution-oriented approach.
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Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking.
Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.
We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
We are happy to support your need for any adjustments during the application and hiring process.
If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing <.
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Unlock Your Customer Experience Potential: Insight & Career Growth Guide
Real-time Customer Experience Jobs Trends in Budapest, Hungary (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Customer Experience in Budapest, Hungary using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 401 jobs in Hungary and 279 jobs in Budapest. This comprehensive analysis highlights market share and opportunities for professionals in Customer Experience roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Maersk is currently hiring and seeking a Customer Experience Agent/Associate to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Customer Experience Agent/Associate Jobs Budapest.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Maersk adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Customer Experience Agent/Associate Jobs Hungary varies, but the pay scale is rated "Standard" in Budapest. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Customer Experience Agent/Associate typically include Information And Record Clerks and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for Customer Experience Agent/Associate, consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Customer Experience Agent/Associate interview at Maersk, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Maersk's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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