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Hungary Jobs Expertini

Customer Service Agent Job Opening In Budapest – Now Hiring Formlabs


Job description

To reinvent an industry, you have to build the best team.

Join Formlabs if you want to bring groundbreaking professional 3D printers to the desktop of every designer, engineer, researcher, artist, and dental and healthcare professional in the world.

Our printers are used by Google, Tesla, Gillette, New Balance, and more.

Founded in Boston in 2011, and reaching unicorn status in 2018, Formlabs is now valued at 2Bn dollars and is one of the leading 3D printer manufacturers in the world.

We opened our Budapest office a few years ago to establish key Engineering and Business teams in the region.

With a dynamically-growing team of 100+ dedicated people, we're building a company so diverse that we can tackle any challenge.


Our Services team leverages their business and technical expertise to assist our direct customers, distributors and resellers in serving their clients by resolving technical issues, investigating machine errors, evaluating printer logs, and teaching technical knowledge.


We're looking for a talented and multilingual Customer Service Agent to service our growing markets in the EMEA region.

If you love building business relationships, providing outstanding service, sharing your technical knowledge, and using both your English and second language skills (Spanish, Italian, German and French), we want to hear from you!


The Job:

  • Support our direct customers, distributors and resellers in the EMEA region with technical and business inquiries, by phone or email

  • Become an educator: train direct customers, resellers using your technical expertise of Formlabs printers

  • Help resellers deliver outstanding service to their customers

  • Collaborate on solving technical issues with our global engineering team
  • You:

  • Are business-fluent in written and spoken in English and one of the following languages (Spanish, Italian, German and French)

  • Can quickly resolve technical issues - don't worry, we will provide you with the technical training you need

  • Enjoy connecting with people and are a great listener

  • Are comfortable and conscientious when speaking on the phone

  • Have exceptional writing skills and make use of proper spelling and grammar
  • Bonus Skills:

  • B2B service or sales experience

  • Passion for 3D printing and emerging technologies

  • Experience in a fast-growing startup environment
  • We Offer:

  • #LI-Hybrid

  • Catered lunches 3x per week

  • All You Can Move Sport Pass contribution (7000 HUF/month)

  • Private health insurance with Medicover

  • Shares in the company 

  • Free beverages and snacks at the office

  • Free 3D prints

  • A monthly or quarterly public transportation pass

  • An inclusive, dog-friendly office with diverse and inspiring colleagues

  • Development opportunities both in-house and off-site

  • Fun team events
  • We build amazing things.

    Come join us!


    We are an equal opportunity employer and value diversity in our company.

    We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.


    Even if you don't check every box, but see yourself contributing, please apply.

    Help us build an inclusive community that will change the face of 3D printing.

    Required Skill Profession

    Information And Record Clerks


    • Job Details

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    Unlock Your Customer Service Potential: Insight & Career Growth Guide


    Real-time Customer Service Jobs Trends (Graphical Representation)

    Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Customer Service in Budapest, Hungary, highlighting market share and opportunities for professionals in Customer Service roles.

    537 Jobs in Hungary
    537
    366 Jobs in Budapest
    366
    Download Customer Service Jobs Trends in Budapest and Hungary

    Are You Looking for Customer Service Agent Job?

    Great news! is currently hiring and seeking a Customer Service Agent to join their team. Feel free to download the job details.

    Wait no longer! Are you also interested in exploring similar jobs? Search now: .

    The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Formlabs adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:

    1. Independence

    2. Loyalty

    3. Impartiapty

    4. Integrity

    5. Accountabipty

    6. Respect for human rights

    7. Obeying Hungary laws and regulations

    What Is the Average Salary Range for Customer Service Agent Positions?

    The average salary range for a varies, but the pay scale is rated "Standard" in Budapest. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

    What Are the Key Qualifications for Customer Service Agent?

    Key qualifications for Customer Service Agent typically include Information And Record Clerks and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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    Interview Tips for Customer Service Agent Job Success

    Formlabs interview tips for Customer Service Agent

    Here are some tips to help you prepare for and ace your Customer Service Agent job interview:

    Before the Interview:

    Research: Learn about the Formlabs's mission, values, products, and the specific job requirements and get further information about

    Other Openings

    Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

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    During the Interview:

    Be Punctual: Arrive on time to demonstrate professionalism and respect.

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    Follow Up: Send a thank-you email to the interviewer within 24 hours.

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    Final Thought:

    To prepare for your Customer Service Agent interview at Formlabs, research the company, understand the job requirements, and practice common interview questions.

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    By following these tips, you can increase your chances of making a positive impression and landing the job!

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