- Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role: Customer Support Senior Representative for Training and Process Improvements (Maternity Cover).
Urgent! Customer Support Senior Representative for Training and Process Improvements (Maternity Cover) Job Opening In Budapest – Now Hiring Eaton Corporation
**What you’ll do:**
Would you like to make a difference to the environment?
Do you want to work for a global and ethical company?
Join us and help us provide energy-efficient solutions that make a difference to the environment?
We make what matters work.
To find out more about us check: https://www.youtube.com/watch?v=baa_aiJ4L7E
As a Customer Support Senior Representative your primary purpose is to provide expertize in processes and tools/systems linked to commercial support such as order management, order entry, price checking, order clearing, compliance, complaint handling, coordination of delivery and billing.
Resolves problems by applying established policies, procedures and tactics, including application of CIF/Lean and Business Process Improvements techniques using partnership with CI/Lean area.
Those techniques to ensure productivity year over year and better services to end customers and more value-added work for employees.
**Your main responsibilities:**
Support Team in absence of Team Leader / Manager with operational related activities.
Coordinate daily work with backlog management through high performance culture and support with internal & external communication
Usage CI materials in daily operations and process improvements – contribute to create an effective organization through various resources - people, process and technology
Drive the application of LEAN methodology for designing or improving processes with BSC and Country Sales Org.
Teams
Create and maintain process documents for the Cluster in a cooperation with all relevant Teams
Implementation of LEAN concept into practice with “Leaner processes for greater competitiveness” - boosting efficiency without sacrificing productivity
Provide feedback on individuals quality performance on regular basis – in a cooperation with Team Leader
Understanding and usage of Eaton Business System (EBS) standardized system that contains a “toolbox” of lean processes and techniques
Support Customers and CS Team members proactively as an expert Team member.
Drive Customer loyalty
Support Management resulting in a 5% increase in operational efficiency and streamlining of equipment tracking standard operating procedures
Promote customer satisfaction and achieves cycle time reduction through team-based problem solving
**Qualifications:**
-Bachelor’s degree (BSc/BA)
-3-5 years of experience; customer service representative experience
- English language knowledge minimum B2 level
**Skills:**
-Technical knowledge:
Basic MS Office, ERPs (Oracle / SAP) knowledge of Eaton’s and competitive products and services, CIF and Lean tools relevant for the operations improvements
-Soft skills:
Strong communication skills (written and verbal) , customer service attitude, strong attention to details, Problem solving, adapting and driving change, ownership of assignments, projects, teamwork, networking and continuous learning skills.
**What we offer:**
• **Competitive compensation and benefits packag** **e** – including **health insurance**
• Exciting, challenging projects in a dynamic and collaborative team environment
• We invest in your future – Eaton encourages internal promotions whenever possible.
Your growth matters, so we provide ongoing learning & development opportunities through Eaton University.
• We make your contributions matter - reliability, safety, efficiency, and sustainability are at the core of our dedication to improving people’s lives and the environment through power management technologies
**Join us and be part of something that truly matters!**
#LI-SO1
✨ Smart • Intelligent • Private • Secure
Practice for Any Interview Q&A (AI Enabled)
Predict interview Q&A (AI Supported)
Mock interview trainer (AI Supported)
Ace behavioral interviews (AI Powered)
Record interview questions (Confidential)
Master your interviews
Track your answers (Confidential)
Schedule your applications (Confidential)
Create perfect cover letters (AI Supported)
Analyze your resume (NLP Supported)
ATS compatibility check (AI Supported)
Optimize your applications (AI Supported)
O*NET Supported
O*NET Supported
O*NET Supported
O*NET Supported
O*NET Supported
European Union Recommended
Institution Recommended
Institution Recommended
Researcher Recommended
IT Savvy Recommended
Trades Recommended
O*NET Supported
Artist Recommended
Researchers Recommended
Create your account
Access your account
Create your professional profile
Preview your profile
Your saved opportunities
Reviews you've given
Companies you follow
Discover employers
O*NET Supported
Common questions answered
Help for job seekers
How matching works
Customized job suggestions
Fast application process
Manage alert settings
Understanding alerts
How we match resumes
Professional branding guide
Increase your visibility
Get verified status
Learn about our AI
How ATS ranks you
AI-powered matching
Join thousands of professionals who've advanced their careers with our platform
Unlock Your Customer Support Potential: Insight & Career Growth Guide
Real-time Customer Support Jobs Trends in Budapest, Hungary (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Customer Support in Budapest, Hungary using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 634 jobs in Hungary and 438 jobs in Budapest. This comprehensive analysis highlights market share and opportunities for professionals in Customer Support roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Eaton Corporation is currently hiring and seeking a Customer Support Senior Representative for Training and Process Improvements (Maternity Cover) to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Customer Support Senior Representative for Training and Process Improvements (Maternity Cover) Jobs Budapest.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Eaton Corporation adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Customer Support Senior Representative for Training and Process Improvements (Maternity Cover) Jobs Hungary varies, but the pay scale is rated "Standard" in Budapest. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Customer Support Senior Representative for Training and Process Improvements (Maternity Cover) typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for Customer Support Senior Representative for Training and Process Improvements (Maternity Cover), consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Customer Support Senior Representative for Training and Process Improvements (Maternity Cover) interview at Eaton Corporation, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Eaton Corporation's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
Setting up job alerts for Customer Support Senior Representative for Training and Process Improvements (Maternity Cover) is easy with Hungary Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!