Urgent! Field Service Support Representative Job Opening In Budapest – Now Hiring Eaton Corporation
Join Eaton, a global leader where equality and inclusivity are at the heart of our mission.
Here, everyone is valued and belongs.
Be part of a team that delivers cutting-edge, energy-efficient solutions, making a tangible impact on the world.
We empower our customers to manage electrical, hydraulic, and mechanical energy more effectively, safely, and sustainably.
At Eaton, we’re dedicated to enhancing quality of life and protecting the environment with our innovative energy management technologies and services.
Our EMEA Business Service Center (BSC) (https://www.youtube.com/watch?v=tVmgRGP9pmw&t=46s) in Budapest is Eaton’s largest office in the region.
With a diverse team of over 700 people, representing 40+ nationalities and speaking 20+ languages, the BSC is the central hub for business services.
It empowers seamless operations and drives exceptional results across our electrical, industrial, and corporate teams.
We are proud to be a Disability Friendly Workplace, ensuring an inclusive environment for all our employees.
**What You Will Do:**
The Field Service Support Representative is responsible for coordinating, monitoring, and optimizing Eaton’s field service operations.
This role ensures efficient scheduling and resource allocation for field service technicians and engineers, manages spare part logistics, and provides comprehensive administrative support before, during, and after service delivery.
The position acts as a central point for service maintenance administration, warranty management, and customer application assistance, supporting both field service and sales teams.
• Plan, allocate, and monitor field service resources to maximize operational efficiency and meet service level agreements (SLAs).
• Develop and maintain weekly and monthly schedules for Field Service Engineers, ensuring optimal coverage and timely response to customer needs.
• Oversee the availability, procurement, and delivery of spare parts and components to service sites, coordinating with suppliers and internal teams to minimize downtime.
• Organize and track all service maintenance tasks using relevant databases and applications, ensuring accurate and up-to-date customer records.
• Proactively identify and resolve customer issues, providing solutions for non-standard queries and ensuring high customer satisfaction.
• Work closely with sales, order management, and supply chain departments to maintain deep knowledge of internal processes and product portfolios.
• Ensure data accuracy, detect and escalate issues promptly, and participate in team projects and initiatives.
• Contribute to process improvements, team events, and special projects to enhance service delivery and team performance.
**Qualifications:**
+ Bachelor’s degree (BS/BA) from an accredited institution or equivalent professional degree
+ Minimum 2 years in field service support or customer service, preferably in electrical, IT, or telecommunication sectors.
**Skills:**
+ Basic understanding of Eaton’s electrical products and services; proficiency in SAP, Salesforce, Case management/ ticketing systems
+ Strong analytical skills, creative problem-solving, conflict resolution, and ability to manage multiple priorities.
Team-oriented and supportive.
+ Fluent English required; additional European language is an advantage.
**What We Offer:**
+ **Wide range of Employee Benefits** : Hybrid work model, Annual bonus, Cafeteria, Private Medical Insurance, Life Insurance, Eye-glass refund, AYCM partnership, Internal reward system (E-Stars)
+ **Employee Wellbeing Support:** Access comprehensive support programs designed to enhance your overall wellbeing
+ **Family Friendly:** Enjoy a family-friendly environment with policies that support work-life balance
+ **Talent Management and Career Development:** We are dedicated to your professional growth, with a strong focus on internal mobility, continuous learning, and peer coaching
+ **Dog-Friendly:** Bring your furry friend to work in our dog-friendly office
+ **Dedicated Spaces:** Utilize our family room, multi-prayer room, stretching room, and chill room for your comfort and convenience
+ **Company Yoga Sessions:** Participate in regular yoga sessions to stay fit and relaxed
+ **Social Responsibility:** Join a socially responsible organization committed to making a positive impact
+ **Employee Appreciation Day:** Celebrate with us on Employee Appreciation Day, recognizing your hard work and contributions
We are committed to ensuring equal employment opportunities for job applicants and employees.
Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.
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Unlock Your Field Service Potential: Insight & Career Growth Guide
Real-time Field Service Jobs Trends in Budapest, Hungary (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Field Service in Budapest, Hungary using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 328 jobs in Hungary and 221 jobs in Budapest. This comprehensive analysis highlights market share and opportunities for professionals in Field Service roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Eaton Corporation is currently hiring and seeking a Field Service Support Representative to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Field Service Support Representative Jobs Budapest.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Eaton Corporation adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Field Service Support Representative Jobs Hungary varies, but the pay scale is rated "Standard" in Budapest. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Field Service Support Representative typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for Field Service Support Representative, consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Field Service Support Representative interview at Eaton Corporation, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Eaton Corporation's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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