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Urgent! French-Speaking Part-time Customer Service Representative - Night Shift (FUTURE OPPORTUNITIES) Job Opening In Budapest – Now Hiring Unisys

French Speaking Part time Customer Service Representative Night Shift (FUTURE OPPORTUNITIES)



Job description

What success looks like in this role:

Our Customer Service team is critical to our mission, helping our clients with solutions and assistance that deliver the results for businesses around the world.

As a ‘Gartner Workplace Leader’, we are open, honest and responsible, and our Agents bring to life the ethical standards that have made us such a trusted global name.

Be inspired, encouraged and supported to fulfill your ambitions and your potential.

This is where you can have a career in an environment where we do the right things the right way via the following day -to -day tasks:

  • Troubleshooting, diagnosing and correcting IT related technical issues, utilizing your technical and customer service skills

  • Providing guidance to the client through the necessary steps to restore functionality

  • Being responsible to either solve the issue or assign up to Level 2 support

  • Coordinating Service Requests by follow up with the cross functional teams

  • Team up with your colleagues to collaborate on problem solving and identify major service solutions

  • Actively use the knowledge base to resolve problems and raise potential knowledge gaps

  • Coordinating and follow up Service Requests

  • You will be successful in this role if you have:

  • Fluent English language skills

  • Native/close to native language skills in French (support language)

  • Considerable familiarity with MS Office Suite particularly and the Windows environment in general

  • Attention to details and analytical mind-set

  • Ability to work on multiple and/or similar activities simultaneously

  • Outstanding team player attitude

  • Unisys Customer Service Team is for you, if you would like to:

  • experience real customer and employee diversity

  • be a trusted team member and have a supportive supervisor

  • work in an ethical company culture where you can be yourself

  • be part of our internal career development programs -we are working with a very large number of technologies, which gives you continuous opportunities to find your own path

  • have unlimited access to our online training tool to improve yoursoft skills and technical capabilities

  • What do we offer?

  • Hybrid working is supported

  • Monthly gross 44.200 HUF cafeteria - regardless of your weekly working hours

  • Fixed extra language allowance

  • Additional shift bonuses

  • Private Health Insurance - Premium Package provided for all Unisys associates after 6-months tenure 

  • Home office allowance

  • Last and foremost, a great team, also a lot of learning and training opportunities

  • #LI-KB2

    Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.


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