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Urgent! German-Speaking Service Operations Representative to Budapest, Hungary Career Opportunity with Confidential in Hungary

German Speaking Service Operations Representative to Budapest, Hungary



Job description

Job Description

Do you want to join one of Europe’s fastest-growing tech companies and deliver amazing service experiences?

Our client is looking for German-speakers ready to relocate to Budapest and be part of a fast-paced, supportive team!


Join the Service Operations team as a German-speaking Representative, supporting customers, riders, and partners while building your career in a dynamic, international environment.

A relocation package including housing and settling-in guidance is provided to help you get started smoothly.


About the companyOur client is a global leader in the online food delivery industry, revolutionizing how people access meals and essentials.

Operating in over 40 countries, they bring together cutting-edge technology, logistics expertise, and a passion for customer satisfaction to deliver outstanding service every day.


What will you do?

  • Support customers, riders, and vendors by resolving issues quickly and effectively

  • Handle inquiries with empathy and professionalism in German and English

  • Troubleshoot daily operational challenges and escalate complex cases when necessary

  • Work collaboratively to achieve service KPIs (accuracy, quality, speed)

  • Maintain accurate documentation and follow standard processes

  • Contribute to a positive and fast-moving team environment
  • Candidate profile

  • Fluent in German and English (spoken and written)

  • 1–3 years of experience in customer service, service operations, or a contact center

  • Strong communication skills and the ability to stay calm under pressure

  • Problem-solving mindset with attention to detail

  • Flexibility to work daytime, evenings, weekends, and holidays

  • Familiarity with CRM, ticketing, or operational tools is a plus
  • Employer offers

  • Relocation support to Budapest (housing & settling-in guidance)

  • Competitive salary package + German language premium

  • International, ambitious, and fun team environment

  • Clear career growth opportunities in a rapidly expanding tech company
  • Nordic Jobs WorldwideNordic Jobs Worldwide is a leading recruitment company focusing on connecting Nordic –speaking talents with exciting career opportunities worldwide.

    With a network of 400+ partners in over 40 countries, we have successfully helped more than 5,400 candidates secure their dream jobs.


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