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Urgent! German Speaking Service Support Specialist Job Opening In Budapest – Now Hiring Grundfos
German Speaking Service Support Specialist
Job Description
**_Are you looking for a position where your effort and experience contribute to the climate change with smart digital solutions?
Do you like supporting customers from A to Z by providing them with basic technical services as well as good order processing and complaint follow-up?
Come work at one of the leading brands within the pump industry.
We are looking for highly-motivated, result oriented individuals for our Service Support Specialist position._**
The position has functional report to the Head of 1st level Customer Service Support in Erkrath, Germany.
You will be a part of our team located in Budapest and work close together with customers and colleagues in our team in Hungary and Germany.
**What is the job about?**
As a Service Support Specialist you will be responsible for providing first level support in German to the customers.
Here are simple technical questions to be answered regarding the Grundfos BOX products (e.g.: pumps, domestic waterworks, lifting systems, controls), appointments, offers, spare parts and orders.
**Among other exciting tasks, you will:**
- Respond on a friendly and competent manner to customer inquiries made by telephone and email.
- Create SAP orders
- Provide the customer with professional and competent assistance with questions relating to installation and commissioning and in the event of faults.
- Handle product, price and availability inquiries, literature inquiries, use of the Grundfos Product Center.
- Answer appointment requests for service orders from the client.
- Track and adhere to business processes.
Always behave professionally towards customers
- Need to answer customer inquiries by phone or email as quickly as possible
- Need to use the IT systems provided by Grundfos in accordance with the required standards.
**What do you need to apply?**
- Very good knowledge of spoken and writen German
- Knowledge of English and French is an advantage.
- Knowledge of MS Office, SAP and preferably the Zendesk ticket system - Customer Service minded (seeks feedback, deliver high-quality work, sets high standards etc.)
- Experience in customer care, preferably technical support is a huge advantage
- Relating and networking – quickly building rapport and strong relationships
- Good communication skills, both oral and written (clear, fluent, and adaptive to settings)
- High level of ability Planning and Organizing and able to juggle multiple activities with clear priorities set
- Adapt quickly to changes (no two days will be the same)
**What do we offer?**
- Dynamically improving company with stable background
- Professional challenges and development opportunities in multinational environment
- Competitive salary and benefits (cafeteria, yearly bonus) - Sport opportunities (Sport Card, sport events)
- Flexible working-hours, Home Office
**_Additional Information_**
If this job sounds appealing to you, please send us your resume and motivation letter by clicking on ‘Apply’.
If you want to dig deeper into the Grundfos universe, please visit us on linkedin.com/company/grundfos or youtube.com/user/grundfos or on our local pages
**_We look forward to hearing from you._**
Information at a Glance
**Job details**
Workplace: Hybrid (office and home-working)
Job Location: Budapest, Pest, Hungary
Contract Type: Full-Time
Employment Type: Regular
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Unlock Your German Speaking Potential: Insight & Career Growth Guide
Real-time German Speaking Jobs Trends in Budapest, Hungary (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for German Speaking in Budapest, Hungary using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 646 jobs in Hungary and 482 jobs in Budapest. This comprehensive analysis highlights market share and opportunities for professionals in German Speaking roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Grundfos is currently hiring and seeking a German Speaking Service Support Specialist to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: German Speaking Service Support Specialist Jobs Budapest.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Grundfos adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a German Speaking Service Support Specialist Jobs Hungary varies, but the pay scale is rated "Standard" in Budapest. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for German Speaking Service Support Specialist typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your German Speaking Service Support Specialist interview at Grundfos, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Grundfos's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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