- Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role: Manager, Rider Experience.
Urgent! Manager, Rider Experience Position in Budapest - Delivery Hero
Are you eager to improve the experience for our riders, while ensuring high satisfaction, efficiency, and collaboration?
Are you also analytical, structured, and a skilled relationship builder?
Then this could be the job for you!
We're now hiring a Rider Experience Manager key role in improving the experience of critical stakeholders in foodora’s marketplace.
This role is part of the Marketplace Experience team in foodora Sweden, dedicated to optimizing the experience for everyone in the marketplace.
By working closely with both local and regional teams, you'll help identify areas for improvement, implement solutions, and build strong position will report to the Head of Marketplace Experience and offer the chance to shape and influence the processes that drive our business forward.
Your mission
Monitor and improve rider experience using KPIs like rider satisfaction (CSAT), SLA, contact rate, automation, and costs related to contact/order issues.
Plan and implement actions to reduce friction and increase rider satisfaction and engagement.
Coordinate rider communication to ensure clear and effective messaging.
Drive initiatives for onboarding, training, and reactivation of riders.
Participate in projects that enhance the rider experience, including globally coordinated initiatives.
Studies have shown that women and some minorities are less likely to apply to jobs unless they meet every qualification.
If you are interested in this role and you have most of the skills we’re looking for, we encourage you to apply anyway!
Qualifications
Bachelor’s degree in business, marketing, or a related field — or equivalent relevant experience.
At least 3 years’ experience in process improvement, project management, or relationship building.
Basic understanding of data analysis and reporting, with knowledge of service KPIs like contact rate, CSAT, and SLA.
Strong interest in customer experience, service operations, or process optimization.
Excellent communication skills in English and Hungarian are required.
✨ Smart • Intelligent • Private • Secure
Practice for Any Interview Q&A (AI Enabled)
Predict interview Q&A (AI Supported)
Mock interview trainer (AI Supported)
Ace behavioral interviews (AI Powered)
Record interview questions (Confidential)
Master your interviews
Track your answers (Confidential)
Schedule your applications (Confidential)
Create perfect cover letters (AI Supported)
Analyze your resume (NLP Supported)
ATS compatibility check (AI Supported)
Optimize your applications (AI Supported)
O*NET Supported
O*NET Supported
O*NET Supported
O*NET Supported
O*NET Supported
European Union Recommended
Institution Recommended
Institution Recommended
Researcher Recommended
IT Savvy Recommended
Trades Recommended
O*NET Supported
Artist Recommended
Researchers Recommended
Create your account
Access your account
Create your professional profile
Preview your profile
Your saved opportunities
Reviews you've given
Companies you follow
Discover employers
O*NET Supported
Common questions answered
Help for job seekers
How matching works
Customized job suggestions
Fast application process
Manage alert settings
Understanding alerts
How we match resumes
Professional branding guide
Increase your visibility
Get verified status
Learn about our AI
How ATS ranks you
AI-powered matching
Join thousands of professionals who've advanced their careers with our platform
Unlock Your Manager Rider Potential: Insight & Career Growth Guide
Real-time Manager Rider Jobs Trends in Budapest, Hungary (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Manager Rider in Budapest, Hungary using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 988 jobs in Hungary and 664 jobs in Budapest. This comprehensive analysis highlights market share and opportunities for professionals in Manager Rider roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Delivery Hero is currently hiring and seeking a Manager, Rider Experience to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Manager, Rider Experience Jobs Budapest.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Delivery Hero adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Manager, Rider Experience Jobs Hungary varies, but the pay scale is rated "Standard" in Budapest. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Manager, Rider Experience typically include Other Management Occupations and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for Manager, Rider Experience, consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Manager, Rider Experience interview at Delivery Hero, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Delivery Hero's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
Setting up job alerts for Manager, Rider Experience is easy with Hungary Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!