Urgent! Order Management Senior Analyst -Italian Speaker Position in Budapest - Sanofi
Our Order to Cash (O2C) team aims for excellence, equipping Sanofi with a robust core model, seconded with best of breed digital solutions embedding artificial intelligence and machine learning functionalities.
Our international presence, our ambition to become a global reference player for all order to cash related processes mean that our team works on a variety of projects with opportunities for a rich mix of work.
This leads to a challenging and stimulating professional experience full of growth and learning.
We offer a diverse and dynamic environment that’s growing at pace.
Over the past two years, Sanofi Business Services (SBS) has doubled in size and increased its scope.
As one department within SBS, we’re also part of something much bigger.
This provides opportunities for learning, growing, job moves and a diversified, fulfilling career.
Main responsibilities:
- Monitor order validation by exception to ensure they are accurate and can be processed to the next stage of the process
- The objective is to solve any type of issues; checks can be related to order incompletion or block in the system according to the business rules (products, customer segments)
- When required, block the order for delivery or billing and responsible to follow up to remove delivery as appropriate when issue is resolved and liaise with the impacted stakeholders (e.g. Distribution)
- Monitor orders blocked and performs modification upon requests from the relevant stakeholders (e.g., delivery date change, quantity change, etc.) identify the reason associated and document the changes done
- Liaise with local responsible to ensure the proper execution of stock allocation that has been previously set-up into the system.
Ensure the right coordination to manage the exceptions, reschedule back-orders, and investigate possibilities to mitigate to limit out of stock (Delay deliveries, Short-Shelf-Life stock)
- Ensure the deliveries and invoicing processes according to the expected lead times, and provide the necessary documentation for shipments
- Contribute to continuous improvement of order processing as required by Manager, Global Process Lead
Experience:
Experience with knowledge of order processing and customer service or similar (essential) preferably in Pharma
Good business acumen (advantageous)
Overall Order to cash knowledge including link with customer inventory management (essential)
Strong problem solving, deductive (advantageous)
Soft skills:
Ability to interact with internal stakeholders in issue resolution (essential)
Detail-minded, clear thinker, quick learner
Team player, able to work collaboratively transversally and with front line teams with an end to end mindset (essential)
Good communication skills (advantageous)
Education:
At least 1-3 years experience in Customer service in contact with the customers or similar (essential) preferably in Pharma
Strong understanding of order to cash overall processes
Good business acumen (advantageous)
Experience in call centres resolving customers issues (advantageous)
Strong problem solving, deductive and analytical skills (advantageous)
Languages:
Excellent English and Italian written and verbal
Second European languages is a plus
Bring the miracles of science to life alongside a supportive, future-focused team
Discover endless opportunities to grow your talent and drive your career, whether it’s through a promotion or lateral move, at home or internationally
Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact
Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks’ gender-neutral parental leave
Play an instrumental part in creating best practice within our Sales Order Management Team
Discover our , that serves as the moral compass that guides us when chasing the miracles of science to improve people’s lives.
Please ensure to have read this document before applying.
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#SanofiCareers
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#sscjob
#Sanofi_Budapest_Hub
#Budapest
#LI-EUR
#LI-hybrid
#customerorderadministration
#english
#italian
Pursue , discover
Better is out there.
Better medications, better outcomes, better science.
But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen.
So, let’s be those people.
At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity.
Watch our and check out our Diversity Equity and Inclusion actions at !
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Unlock Your Order Management Potential: Insight & Career Growth Guide
Real-time Order Management Jobs Trends in Budapest, Hungary (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Order Management in Budapest, Hungary using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 278 jobs in Hungary and 218 jobs in Budapest. This comprehensive analysis highlights market share and opportunities for professionals in Order Management roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Sanofi is currently hiring and seeking a Order Management Senior Analyst Italian Speaker to join their team. Feel free to download the job details.
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An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Sanofi adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Order Management Senior Analyst Italian Speaker Jobs Hungary varies, but the pay scale is rated "Standard" in Budapest. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Order Management Senior Analyst Italian Speaker typically include Business Operations Specialists and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Before the Interview:To prepare for your Order Management Senior Analyst Italian Speaker interview at Sanofi, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Sanofi's products or services and be prepared to discuss how you can contribute to their success.
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