Senior Service Technician

Senior Service Technician

Job Description

**What is the job about?**

The Senior Service Technician will apply broad expert technical knowledge and after-sales service to the local market for Grundfos supplied services and solutions.

She/he will be responsible for Workshop repairs and ASP’s( technical support) and troubleshooting methodology for new and existing products.

She/he will demonstrate high degree of understanding of customer needs.

She/he will be responsible for the execution of the repair and maintenance work as agreed with the customer.

**Location: Törökbálint**

**Your main responsibilities:**

+ Disassemble, inspect, trouble shoot, repair and replace part and re-assemble pumps, pump systems and accessories in a field service and/or shop environment.
+ Identify the root cause of mechanical, electrical and systematic failures.
+ Provide advice to customers at pump and system/application level.
+ Carry out risk assessment before each job.
+ Maintain and operate machinery for tools (drill press, lathe and mills).
+ Conduct pump hydraulic tests, energy checks.
+ Pass on customer leads to sales.
+ Prepare quotes for out-of-warranty repairs.
+ Assist leaders by identifying and providing solutions to service and warranty concerns.
+ Write service / FAS reports

**Your background**

We imagine that you have:

+ Experience managing defined processes within the service environment
+ English knowledge on communicational level
+ Possess industry experience within a business environment; experience working in a service area is strongly preferred.
+ Most likely to have 5-6 years of relevant work experience before entering level besides formal education
+ Solid knowledge of the plans, processes and activities within the functional area in the service environment
+ Strong ability influence others
+ Possess a great understanding of the relevant systems, local laws and regulations where applicable, for the service environment

**What’s in it for you?**

What are your goals?

Here at Grundfos it’s our mission to help you develop and fulfil your ambitions, both career and personal.

We are guided by oursix core values (https://www.grundfos.com/about-us/our-purpose-and-values) , and you’ll find that your fresh ideas will be welcomed and make a difference in everything from local to large-scale global projects.

You’ll encounter colleagues from all over the world both as part of your daily work, supporting and all the while broadening each other’s cultural horizons.

Social-, team and sport events, training opportunities are offered.

**In addition, your day-to-day benefits include:**

+ Company car, company phone
+ Annual bonuses, parental support, internal programmes, engaging team buildings
+ Private healthcare package
+ Life and health insurance
+ Diverse, inclusive environment with employee-led forums offering colleagues a safe place to connect and share openly
+ Long-term career development with regular dialogue, as well as continuous learning and development opportunities.

**Do you want to learn more?**

If this job sounds appealing, please send your resume by clicking “Apply”.

To dig deeper into the Grundfos universe, follow us onLinkedIn (http://linkedin.com/company/grundfos) orYoutube (http://youtube.com/user/grundfos) , and to get to know some of your future colleagues and why they love working at Grundfos, check outMeet our people (https://www.grundfos.com/careers/meet-our-people)

**We look forward to hearing from you.**

Information at a Glance

**Job details**

Workplace: Onsite Position

Job Location: Törökbálint, Pest, Hungary

Contract Type: Full-Time

Employment Type: Regular