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Urgent! SENIOR SUPPORT ENGINEER - SPORTS CUSTOMERS (JP) Position in Budapest - Tech People

SENIOR SUPPORT ENGINEER SPORTS CUSTOMERS (JP)



Job description

Tech People is a European provider of technical skills permanent recruitment and temporary contracting services for multiple industries.

Currently we are looking for

SENIOR SUPPORT ENGINEER - SPORTS CUSTOMERS (JP)

Location: Budapest, hybrid, weekend heavy workdays

Salary: competitive

Type of employment: full time employee

Company Overview

Our client is at the forefront of leveraging AI and machine learning technologies to revolutionize sports decision making using with our award-winning technology TrackSwift.

They partner with elite sports teams around the world from Motor sports to Football organisations, providing cutting-edge solutions to enhance team performance, strategic decision-making, and fan engagement.

Requirements

  • 4+ years in technical support,
  • software engineering or live streaming background
  • Candidates need to be able to

  • monitor Kubernetes resources in Azure,
  • check ip addresses,
  • read and write JSON,
  • send http requests,
  • use docker,
  • use linux,
  • communicate with customers (in chat / email),
  • diagnose, troubleshoot, and resolve technical problems,
  • maintain detailed documentation of support activities, issues, and resolutions,
  • provide regular reports on system performance, client interactions, and support metrics,
  • contribute to the development of support guides, FAQs, and knowledge base articles.
  • Preferred Qualifications / Knowledge

  • bachelor's degree in related field,
  • experience working with Enterprise companies, sports teams or in the sports industry,
  • experience working with real-time audio and video technologies,
  • usage of Postman
  • familiarity with open-api (swagger)
  • PowerShell knowledge
  • Benefits

  • competitive salary and performance-based bonuses,
  • opportunities for professional development and career advancement,
  • TV subscription for sports events,
  • behind the scene access to professional sports communications.

  • Required Skill Profession

    Computer Occupations



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