• Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role.
Hungary Jobs Expertini

Senior Training and QA Job Opening In Debrecen – Now Hiring Randstad Hungary


Job description


  • Munkavégzés módja: onsite (Debrecen) / hybrid / remote

  • Versenyképes fizetés

  • Cafeteria juttatás

  • Csapatépítő és szabadidős programok

  • Modern irodai környezet

  • Fizetett betanulás, amely során nemcsak tudásod fejlődik, de a csapatot is megismered, így már az elejétől otthon érezheted magad

  • Hosszú távú fejlődési lehetőség, karrierépítés egy stabil, támogató vállalati kultúrában

Picture URL

Organisation/Department


Debreceni BPO partnerünkhöz keresünk Tréning- és minőségbiztosítási specialista kollégát onsite, hibrid vagy remote munkavégzéssel.

Job description




  • A vállalati és ügyféloldali szolgáltatási tréninganyagok kezelése és naprakészen tartása




  • Tréningek megtartása személyesen és online, a szolgáltatásnyújtási csapat minden tagja számára




  • A csapattagok folyamatos szakmai fejlődésének támogatása és nyomon követése




  • Új belépők betanításának megtervezése, ütemezése és lebonyolítása belső és külső érintettek számára




  • Eljárási, technikai és információs dokumentációk felhasználása a tréningek és tudásmegosztás hatékonyságának növelésére




  • Ügyfél-interakciók (hívások, chatek, e-mailek) értékelése kulcselemek mentén: szkriptkövetés, termékismeret, szolgáltatási színvonal, kommunikációs stílus, kifogáskezelés, hatékonyság




  • Minőségbiztosítási folyamatok vezetése: kontakt monitorozás, értékelés, kalibrálás




  • Minőségi és teljesítménytrendek elemzése, fejlesztési javaslatok megfogalmazása




  • Tréningprogramok fejlesztése és bevezetése, valamint az ügyféloldali tanúsítási folyamatok támogatása



Requirements



  • Legalább középfokú végzettség (érettségi), felsőfokú végzettség előnyt jelent

  • Minimum 2–3 év tapasztalat BPO, ügyfélszolgálat vagy technikai ügyfélkapcsolati területen

  • Magabiztos, aktív angol nyelvtudás

  • Kiemelkedő kommunikációs készség

  • Microsoft Office programok magabiztos használata

  • CRM rendszerekben szerzett tapasztalat előnyt jelent

  • Ügyfélközpontú gondolkodás, magas szintű szolgáltatási szemlélet

  • Tapasztalat jegykezelő rendszerekkel, SaaS vagy értékesítési területen

  • Bizonyított szakmai múlt a fenti kompetenciák és vezetői képességek alkalmazásában

Information


Kérdés esetén vedd fel velem a kapcsolatot:


Huszárszki Dorina - dorina.huszarszki@randstad.hu


 

Required Skill Profession

Computer Occupations


  • Job Details

Related Jobs

transcosmos hiring Senior Training and Quality Assurance Specialist Job in Debrecen, Hajdú-Bihar, Hungary
transcosmos
Debrecen, Hajdú-Bihar, Hungary
transcosmos (TCIS) hiring Senior Training and Quality Assurance Specialist Job in Debrecen, Hajdú-Bihar, Hungary
transcosmos (TCIS)
Debrecen, Hajdú-Bihar, Hungary
Playnetic hiring Senior QA Engineer Job in Budapest, Budapest, Hungary
Playnetic
Budapest, Budapest, Hungary
MP Solutions Ltd. hiring Senior QA engineer Job in Budapest, Budapest, Hungary
MP Solutions Ltd.
Budapest, Budapest, Hungary
MP Solutions Ltd. hiring Senior QA Engineer (Tester) Job in Budapest, Budapest, Hungary
MP Solutions Ltd.
Budapest, Budapest, Hungary
Diligent hiring Senior QA Engineer (automation) Job in Budapest, Budapest, Hungary
Diligent
Budapest, Budapest, Hungary
Client Server hiring Senior QA Engineer - Start-up Job in Budapest, Budapest, Hungary
Client Server
Budapest, Budapest, Hungary
Dakai Group hiring Senior QA Engineer (Hybrid - Budapest) Job in Budapest, Budapest, Hungary
Dakai Group
Budapest, Budapest, Hungary
Global Blue hiring Senior/Mid Software QA Engineer Job in Budapest, Budapest, Hungary
Global Blue
Budapest, Budapest, Hungary
Citigroup hiring Enterprise Resilience QA Senior Analyst Job in Budapest, Hungary, Hungary
Citigroup
Budapest, Hungary, Hungary
Citigroup hiring Enterprise Resilience QA Senior Analyst Job in Budapest, , Hungary
Citigroup
Budapest, , Hungary
GRAPHISOFT. hiring QA Trainee Job in District III., District III., Hungary
GRAPHISOFT.
District III., District III., Hungary
Playnetic hiring QA Engineer Job in Budapest, Budapest, Hungary
Playnetic
Budapest, Budapest, Hungary
MP Solutions Ltd. hiring Training Instructor Job in Debrecen, Hajdú-Bihar, Hungary
MP Solutions Ltd.
Debrecen, Hajdú-Bihar, Hungary
Warner Bros Discovery hiring CX Training And Quality Specialist- HBO Max Job in V. kerület, V. kerület, Hungary
Warner Bros Discovery
V. kerület, V. kerület, Hungary
Deutsche Telekom IT Solutions HU hiring QA Engineer (REF4158J) Job in Szeged, Csongrád, Hungary
Deutsche Telekom IT Solutions HU
Szeged, Csongrád, Hungary
Deutsche Telekom IT Solutions HU hiring QA Engineer (REF4158J) Job in Budapest, Budapest, Hungary
Deutsche Telekom IT Solutions HU
Budapest, Budapest, Hungary
FrieslandCampina hiring QA/QC Specialist Job in Mátészalka, Mátészalka, Hungary
FrieslandCampina
Mátészalka, Mátészalka, Hungary
EUROAPI hiring QA Compliance Expert Job in Budapest, Budapest, Hungary
EUROAPI
Budapest, Budapest, Hungary
EUROAPI hiring Project QA Manager Job in Budapest, Budapest, Hungary
EUROAPI
Budapest, Budapest, Hungary
Deutsche Telekom IT Solutions HU hiring QA Engineer (REF4158J) Job in Budapest, Budapest, Hungary
Deutsche Telekom IT Solutions HU
Budapest, Budapest, Hungary
Deutsche Telekom IT Solutions HU hiring QA Engineer (REF4158J) Job in Pécs, Baranya, Hungary
Deutsche Telekom IT Solutions HU
Pécs, Baranya, Hungary
Deutsche Telekom IT Solutions HU hiring QA Engineer (REF4158J) Job in Debrecen, Hajdu-Bihar, Hungary
Deutsche Telekom IT Solutions HU
Debrecen, Hajdu-Bihar, Hungary
BYD Europe hiring Training Operation Specialist Job in Budapest, Budapest, Hungary
BYD Europe
Budapest, Budapest, Hungary
Silicon Labs hiring Software QA Engineering Manager Job in Budapest, Budapest, Hungary
Silicon Labs
Budapest, Budapest, Hungary
Diligent hiring Medior QA Engineer (automation) Job in Budapest, Budapest, Hungary
Diligent
Budapest, Budapest, Hungary

Unlock Your Senior Training Potential: Insight & Career Growth Guide


Real-time Senior Training Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Senior Training in Debrecen, Hungary, highlighting market share and opportunities for professionals in Senior Training roles.

1171 Jobs in Hungary
1171
63 Jobs in Debrecen
63
Download Senior Training Jobs Trends in Debrecen and Hungary

Are You Looking for Senior Training and QA Job?

Great news! is currently hiring and seeking a Senior Training and QA to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Randstad Hungary adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Hungary laws and regulations

What Is the Average Salary Range for Senior Training and QA Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Debrecen. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Senior Training and QA?

Key qualifications for Senior Training and QA typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Senior Training and QA?

To improve your chances of getting hired for Senior Training and QA, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Senior Training and QA Job Success

Randstad Hungary interview tips for Senior Training and QA

Here are some tips to help you prepare for and ace your Senior Training and QA job interview:

Before the Interview:

Research: Learn about the Randstad Hungary's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Senior Training and QA interview at Randstad Hungary, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Randstad Hungary's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

How to Set Up Job Alerts for Senior Training and QA Positions

Setting up job alerts for Senior Training and QA is easy with Hungary Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!