Know ATS Score
CV/Résumé Score
  • Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role: IT Event Management Trainee (REF4687X).
Hungary Jobs Expertini

Urgent! IT Event Management Trainee (REF4687X) Job Opening In Debrecen – Now Hiring Deutsche Telekom IT Solutions HU

IT Event Management Trainee (REF4687X)



Job description

Job Description

Trainee

Tasks:

- Working on customer and monitoring tickets.


- Accurate, precise work, including pre- and post-documentation of each task

- Keeping SLAs by ensuring the quick handing of tickets.

- Starting escalation procedure in case of CBI high or Critical issues.

- Improving the knowledge base.

- Cooperation with other resolver teams.

Qualifications

Requirements

- Active (or passive under 25) full-time student status

- Commitment to at least 20 hours of work per week

- English B2

- German B2

- MS Office Knowledge

- Basic IT knowledge

- Good communication skills

- Attention to details

- Teamwork but able to work alone as well

- Responsibility

Language skills: English and German

Advantages: 

- Basic Service-NOW knowledge.

- Advance German language skills.

- Willingness to learn IT basics.

- Willingness to work in overlapping shifts.

- Student of faculty of IT or Engineering

- ITIL, MS Office, MS knowledge

Personality:

- Eagerness to learn and grow

- Collaborative mindset

- Reliable & flexible

- Customer-focused approach


Required Skill Profession

Computer Occupations



Your Complete Job Search Toolkit

✨ Smart • Intelligent • Private • Secure

Start Using Our Tools

Join thousands of professionals who've advanced their careers with our platform

Rate or Report This Job
If you feel this job is inaccurate or spam kindly report to us using below form.
Please Note: This is NOT a job application form.


    Unlock Your IT Event Potential: Insight & Career Growth Guide